Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites wellspringvitality.com and wellspringvitality.janeapp.com, use our services, or engage with us in other ways. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
View our intake form used for all new clients with consents at – http://wellspringvitality.com/wp-content/uploads/2025/01/Wellspring-Vitality_IntakeForm.pdf
1. Information We Collect
We may collect certain personal information from you when you interact with us, including but not limited to:
– Contact information such as your name, email address, mailing address, and phone number.
– SMS consent information if you have opted in to receive SMS notifications or communications from us.
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
– To communicate with you, including responding to your inquiries and providing customer support.
– To send you important updates and notifications regarding our services.
– To personalize your experience and tailor content and offers to your interests.
– To improve our website and services based on your feedback.
3. Sharing Your Information
SMS opt-in consent or phone numbers for SMS purposes will NOT be shared. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information such as SMS consent, phone number, or name.
4. Consent
Website Consent
By using our website or providing us with your information, you consent to our Privacy Policy.
Consent for SMS Communications
Upon granting consent to receive SMS communications from Wellspring, please be assured that your phone number and SMS consent will remain confidential. We will not sell or share your information with third parties or affiliates. Your phone number and consent will solely be used to facilitate communication with you and will not be disseminated for marketing purposes.
5. Security
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
7. SMS Terms & Conditions
SMS For Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
After obtaining consent for text, phone call, or email communications, these methods will be used to communicate appointment reminders, share upcoming class schedules, update clients on holiday hours, and send notes from the provider after a session.
After obtaining consent, the following messages may be sent to you:
Appointment Reminders & Account Notifications
SMS would be used for appointment reminders for those who have a booked appointment, as well as reminders for members about billing and term renewals.
Customer Care
Example Message: This text message is about your request for more information about red light therapy. At Wellspring Vitality we use the MitoRed Light Therapy device. Learn more about this award-winning device at – http://wellspringvitality.com/mito-red-near-far-infrared/
Reply STOP to opt out of messages.
Example Message: Hello from the Wellspring Vitality Team, you are subscribed to SMS updates for your appointments and special events. If you want to unsubscribe, reply STOP to opt out of messages.
Marketing
Marketing texts would include sending upcoming art class schedules and alerting clients to limited-time spa specials.
Example Message: Hello from the Wellspring Vitality Team, you are subscribed to SMS updates for your appointments and special events. If you want to unsubscribe, reply STOP to opt out of messages.
Example Message: Hello Wellspring Vitality Friend! New fitness classes, workshops, and updated provider hours are now available for the late summer. Plan your visit and check out the special of the month at – http://wellspringvitality.com/
Reply STOP to opt out of messages.
Message Frequency: Our SMS message frequency will be from 1 to 2 text messages daily across all users.
Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Opt-In Method: Customer will Opt-In for SMS messaging from Wellspring Vitality through intake forms on our website located at (https://wellspringvitality.janeapp.com/), this agreement for SMS will not be shared with third parties for marketing purposes.
Opt-out: Customer will be able to opt out of SMS messaging from (company name) by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START
Standard Messaging Disclosures
When you consent to receiving texts from Wellspring Vitality, please be aware of the following:
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
- For assistance, text HELP or visit our website at http://wellspringvitality.com/privacy-policy/
Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Contact Us
If you have any questions about this Privacy Policy, you may contact us using the information below, or text HELP to (970) 872-9355
Wellspring Vitality
